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From: Junio C Hamano <gitster@pobox•com>
To: Thomas Ferris Nicolaisen <tfnico@gmail•com>
Cc: Git <git@vger•kernel.org>,
	Konstantin Khomoutov <flatworm@users•sourceforge.net>
Subject: Re: When and how to to contact the Git developers (gist)
Date: Sun, 12 Apr 2015 23:01:32 -0700	[thread overview]
Message-ID: <xmqqbnis4ldv.fsf@gitster.dls.corp.google.com> (raw)
In-Reply-To: <CAEcj5uW2Shh4QvtmenW2h6KXYUCoEe5bHYNv_HVFQgUit=cJ0w@mail.gmail.com> (Thomas Ferris Nicolaisen's message of "Fri, 10 Apr 2015 15:40:17 +0200")

Thomas Ferris Nicolaisen <tfnico@gmail•com> writes:

> At the Dev Summit, I mentioned this gist I've got lined up for
> whenever someone should consider sending an email to this list:
>
> https://gist.github.com/tfnico/4441562
>
> It's a handy link to share in some encounters, exemplified by Konstantin here:
>
> https://groups.google.com/d/msg/git-users/Md72iVvPHqw/Zi3yFIRrR2AJ
>
> I see that Peff already improved the git-scm.com/community late last
> year to cover some of the same points, but it is weighed a bit
> differently. Perhaps someone here would prefer to use my gist when
> redirecting people with "user questions" away from this list, or
> inspire them to write better bug reports.

As to "better bug reports", I often find people pointing others to

    http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

Even in a better report that gives specific precondition, input,
environment and output, sometimes I see one thing that is crucial
missing: what the user expected to see and how the output is
different from that expectation.  Such a "bug report" may report the
designed behaviour, leaving the developers to scratch their heads,
"yeah, thanks for a detailed write-up, we can reproduce it exactly,
and everything is working as expected---how did you expect it to
work in what different way and why?".

  reply	other threads:[~2015-04-13  6:01 UTC|newest]

Thread overview: 5+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2015-04-10 13:40 When and how to to contact the Git developers (gist) Thomas Ferris Nicolaisen
2015-04-13  6:01 ` Junio C Hamano [this message]
2015-04-13  9:34   ` Thomas Ferris Nicolaisen
2015-04-13 21:10 ` Jonathan Nieder
2015-04-14 11:38   ` Thomas Ferris Nicolaisen

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