Subject: Re: Detected Hardware Unit Hang on Intel Wired Ethernet

From: Pratyush Anand <[email-masked]>
Date: Fri, 27 Jan 2012 13:33:35 +0530

Hello Tushar,

On 1/27/2012 2:57 AM, Dave, Tushar N wrote:
>> -----Original Message-----
>> From: Pratyush Anand [mailto:[email-masked]]
>> Sent: Tuesday, January 10, 2012 7:34 PM
>> To: Dave, Tushar N
>> Cc: Greg KH; Pratyush Anand; [email-masked];
>> [email-masked]; Shiraz HASHIM; Deepak SIKRI; Bhavna YADAV; linux-
>> [email-masked]; Linux NICS
>> Subject: Re: Detected Hardware Unit Hang on Intel Wired Ethernet
>>
>> As I said earlier, issue is reproducible if I try to keep my
>> rootfilesystem  over NFS. So, after the booting, kernel tries to mount
>> rootfs over NFS and it crashes. So, I see issue even before I can reach
>> to # prompt. How can I use "ethtool -s ethx msglvl 0x3c00" to enable any
>> debug message. May be I can directly change in kernel code to enable this.
>
> Any update on this? Did you change in-kernel driver source to print the driver HW ring?
> If you did and had reproduced the issue please send me the full dmesg log along with bus trace and I'll take a look.

I am not able to work with this.
Busy with some other work.
Will get back ,when I again start working with this issue.

Thanks for your support.

Regards
Pratyush

>
> -Tushar
>
>>> -----Original Message-----
>>> From: Pratyush Anand [mailto:[email-masked]]
>>> Sent: Monday, January 09, 2012 8:21 PM
>>> To: Dave, Tushar N
>>> Cc: Greg KH; Pratyush Anand; [email-masked];
>> [email-masked]; Shiraz HASHIM; Deepak SIKRI; Bhavna YADAV; linux-
>> [email-masked]; Linux NICS
>>> Subject: Re: Detected Hardware Unit Hang on Intel Wired Ethernet
>>>
>>> On 1/7/2012 12:25 AM, Dave, Tushar N wrote:
>>>> Pratyush,
>>>>
>>>> Sorry I got your name reversed.
>>>> Are you using in-kernel driver or one from Sourceforge.
>>>
>>> I am using in-kernel driver from kernel 2.6.37.
>>>
>>>> Please send me output of ethtool -i ethx.
>>>
>>> [email-masked]:~# ethtool -i eth0
>>> driver: e1000e
>>> version: 1.2.7-k2
>>> firmware-version: 5.11-8
>>> bus-info: 0000:01:00.0
>>>
>>> Regards
>>> Pratyush
>>>
>>>>
>>>> -Tushar
>>>>
>>>> -----Original Message-----
>>>> From: Pratyush Anand [mailto:[email-masked]]
>>>> Sent: Thursday, January 05, 2012 8:25 PM
>>>> To: Dave, Tushar N
>>>> Cc: Greg KH; Pratyush Anand; [email-masked];
>> [email-masked]; Shiraz HASHIM; Deepak SIKRI; Bhavna YADAV; linux-
>> [email-masked]; Linux NICS
>>>> Subject: Re: Detected Hardware Unit Hang on Intel Wired Ethernet
>>>>
>>>> Thanks Tushar,
>>>>
>>>> On 1/6/2012 5:24 AM, Dave, Tushar N wrote:
>>>>> Anand,
>>>>>
>>>>> Sorry to hear that you have this issue with card. And yeah, thanks for
>> doing the debugging and providing the bus trace.
>>>>> I think we should run the debug driver that prints the HW ring details
>> when hang occurs. I can provide you a debug driver. You can then install
>> debug driver and also let the bus tracer running. Once the issue occurs,
>> provide me the full dmesg output (that has HW ring details) and bus trace.
>>>>>
>>>>> Tell me which card you have, 1gig or 10gig? Which driver are you
>> running e1000e or igb or ixgbe?
>>>>> Can you also provide ethtool -i ethx output.
>>>>>
>>>>> Once I know which driver, I send you debug driver.
>>>>
>>>> I am using Intel PRO/1000 PT Server Adapter.
>>>> http://www.intel.com/content/www/us/en/network-adapters/gigabit-
>> network-adapters/pro-1000-pt.html
>>>>
>>>> I am using e1000e driver.
>>>>
>>>> I see the problem when I try to mount rootfilesystem using NFS and use
>>>> MSI interrupt. I see this issue even before I can have cell prompt.
>>>> Please see first mail in this thread.
>>>>
>>>> http://www.mail-archive.com/e1000-
>> [email-masked]/msg04894.html
>>>>
>>>> Here, you can also see tx ring details when issue occur.
>>>> Please let me know, if you need any more info.
>>>>
>>>> Regards
>>>> Pratyush
>>>>
>>>>>
>>>>> Thanks.
>>>>>
>>>>> -Tushar
>>>>>
>>>>> -----Original Message-----
>>>>> From: [email-masked] [mailto:netdev-
>> [email-masked]] On Behalf Of Pratyush Anand
>>>>> Sent: Wednesday, January 04, 2012 8:31 PM
>>>>> To: Greg KH
>>>>> Cc: Pratyush Anand; [email-masked];
>> [email-masked]; Shiraz HASHIM; Deepak SIKRI; Bhavna YADAV; linux-
>> [email-masked]; Linux NICS
>>>>> Subject: Re: Detected Hardware Unit Hang on Intel Wired Ethernet
>>>>>
>>>>> On 1/5/2012 12:52 AM, Greg KH wrote:
>>>>>> On Wed, Jan 04, 2012 at 04:31:36PM +0530, Pratyush Anand wrote:
>>>>>>> Adding PCI mailing list too, as problem is coming only when MSI is
>> enabled.
>>>>>>>
>>>>>>> If I connect an PCIe analyzer, I see that at the time of issue
>>>>>>> MRd(64) for 32 words has been issued with a wrong 64 bit address
>>>>>>> from ethernet card to my RC.
>>>>>>> In the normal course it always issues MRd(32) only.
>>>>>>
>>>>>> Bug in your pcie firmware controller?
>>>>>>
>>>>>> .
>>>>>>
>>>>>
>>>>> when you say "Bug in your pcie firmware controller?", is it RC's
>>>>> software or EP's software?
>>>>>
>>>>> Here I am pasting a part of analyzer log converted into text.
>>>>> Packet(177940), is an upstream request for MSI. Whenever any device
>>>>> writes at address 0x58A8F8, my PCIe RC considers it as MSI and
>> generates
>>>>> an interrupt. So I receive MSI interrupt correctly in my software.
>> Also
>>>>> MSI controller is correctly able to point me that the interrupt is
>> from
>>>>> ethernet card.
>>>>>
>>>>> Now in Packet(178010), ethernet controller sends another upstream
>>>>> request for MRd(64) of 32 dwords with
>> Address(AFECEB87:A9D88B00).Since,
>>>>> this address does not exist in my RC's world so, an UR is returned and
>>>>> hence the problem occurs.
>>>>>
>>>>> Now, question is, why ethernet card is generating inbound request with
>>>>> such a wrong address. I have taken log of all the tx_desc->buffer_addr
>>>>> programmed by software in function e1000_tx_queue. None of them is 64
>>>>> bit or any invalid address.
>>>>>
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177916) Upstream 2.5(x1) TLP(1475) Mem MWr(32)(10:00000)
>> Length(4)
>>>>> _______| RequesterID(003:00:0) Tag(2) Address(0EB00200) 1st BE(1111)
>>>>> _______| Last BE(1111) Data(4 dwords) LCRC(0x44E0407C)
>>>>> _______| Time Stamp(0013 . 460 549 544 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177918) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1475)
>>>>> _______| CRC 16(0x0EB7) Time Stamp(0013 . 460 551 144 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177940) Upstream 2.5(x1) TLP(1476) Mem MWr(32)(10:00000)
>> Length(1)
>>>>> _______| RequesterID(003:00:0) Tag(30) Address(0058A8F8) 1st BE(0011)
>>>>> _______| Last BE(0000) Data(1 dword) LCRC(0xC21F32B6)
>>>>> _______| Time Stamp(0013 . 460 588 544 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177942) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1476)
>>>>> _______| CRC 16(0x69F5) Time Stamp(0013 . 460 590 088 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177946) Downstream 2.5(x1) TLP(309) Mem MRd(32)(00:00000)
>> Length(1)
>>>>> _______| RequesterID(002:00:0) Tag(19) Address(C01000C0) 1st BE(1111)
>>>>> _______| Last BE(0000) LCRC(0x91BDA1F5) Time Stamp(0013 . 460 595 936
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177947) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(309)
>>>>> _______| CRC 16(0x25C6) Time Stamp(0013 . 460 596 368 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177950) Upstream 2.5(x1) TLP(1477) Cpl CplD(10:01010) Length(1)
>>>>> _______| RequesterID(002:00:0) Tag(19) CompleterID(003:00:0)
>> Status(SC)
>>>>> BCM(0)
>>>>> _______| Byte Cnt(4) Lwr Addr(0x40) Data(1 dword) LCRC(0x8FE0D922)
>>>>> _______| Time Stamp(0013 . 460 597 304 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177952) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1477)
>>>>> _______| CRC 16(0xC8EE) Time Stamp(0013 . 460 598 840 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(177999) Downstream 2.5(x1) TLP(310) Mem MWr(32)(10:00000)
>> Length(1)
>>>>> _______| RequesterID(002:00:0) Tag(0) Address(C0103818) 1st BE(1111)
>>>>> _______| Last BE(0000) Data(1 dword) LCRC(0xA898D9A1)
>>>>> _______| Time Stamp(0013 . 460 687 936 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178001) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(310)
>>>>> _______| CRC 16(0xC6EA) Time Stamp(0013 . 460 688 384 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178004) Upstream 2.5(x1) TLP(1478) Mem MRd(32)(00:00000)
>> Length(4)
>>>>> _______| RequesterID(003:00:0) Tag(4) Address(0EAFB990) 1st BE(1111)
>>>>> _______| Last BE(1111) LCRC(0xB54722D2) Time Stamp(0013 . 460 689 312
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178006) Downstream 2.5(x1) TLP(311) Cpl CplD(10:01010)
>> Length(4)
>>>>> _______| RequesterID(003:00:0) Tag(4) CompleterID(002:00:0) Status(SC)
>>>>> BCM(0)
>>>>> _______| Byte Cnt(16) Lwr Addr(0x10) Data(4 dwords) LCRC(0xFE303776)
>>>>> _______| Time Stamp(0013 . 460 690 288 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178007) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(311)
>>>>> _______| CRC 16(0x67F1) Time Stamp(0013 . 460 690 776 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178008) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1478)
>>>>> _______| CRC 16(0x2BC2) Time Stamp(0013 . 460 690 824 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178010) Upstream 2.5(x1) TLP(1479) Mem MRd(64)(01:00000)
>> Length(32)
>>>>> _______| RequesterID(003:00:0) Tag(11) Address(AFECEB87:A9D88B00) 1st
>>>>> BE(1100)
>>>>> _______| Last BE(0011) LCRC(0x6BE341C9) Time Stamp(0013 . 460 691 680
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178011) Upstream 2.5(x1) TLP(1480) Mem MRd(64)(01:00000)
>> Length(32)
>>>>> _______| RequesterID(003:00:0) Tag(8) Address(AFECEB87:A9D88B7C) 1st
>>>>> BE(1100)
>>>>> _______| Last BE(0011) LCRC(0xAA5647BD) Time Stamp(0013 . 460 691 808
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178012) Upstream 2.5(x1) TLP(1481) Mem MRd(64)(01:00000)
>> Length(32)
>>>>> _______| RequesterID(003:00:0) Tag(9) Address(AFECEB87:A9D88BF8) 1st
>>>>> BE(1100)
>>>>> _______| Last BE(0011) LCRC(0xEEB1F63F) Time Stamp(0013 . 460 692 120
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178013) Upstream 2.5(x1) TLP(1482) Mem MRd(64)(01:00000)
>> Length(32)
>>>>> _______| RequesterID(003:00:0) Tag(10) Address(AFECEB87:A9D88C74) 1st
>>>>> BE(1100)
>>>>> _______| Last BE(0011) LCRC(0xA508142C) Time Stamp(0013 . 460 692 248
>> s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178014) Downstream 2.5(x1) TLP(312) Cpl Cpl(00:01010) Length(0)
>>>>> _______| RequesterID(003:00:0) Tag(11) CompleterID(002:00:0)
>> Status(UR)-BAD
>>>>> _______| BCM(0) Byte Cnt(124) Lwr Addr(0x02) LCRC(0xCE5540D2)
>>>>> _______| Time Stamp(0013 . 460 692 328 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178015) Downstream 2.5(x1) TLP(313) Cpl Cpl(00:01010) Length(0)
>>>>> _______| RequesterID(003:00:0) Tag(8) CompleterID(002:00:0)
>> Status(UR)-BAD
>>>>> _______| BCM(0) Byte Cnt(124) Lwr Addr(0x7E) LCRC(0x9FE2487D)
>>>>> _______| Time Stamp(0013 . 460 692 456 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178016) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(312)
>>>>> _______| CRC 16(0x086E) Time Stamp(0013 . 460 692 760 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178017) Downstream 2.5(x1) TLP(314) Cpl Cpl(00:01010) Length(0)
>>>>> _______| RequesterID(003:00:0) Tag(9) CompleterID(002:00:0)
>> Status(UR)-BAD
>>>>> _______| BCM(0) Byte Cnt(124) Lwr Addr(0x7A) LCRC(0x097BF4DE)
>>>>> _______| Time Stamp(0013 . 460 692 776 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178018) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(313)
>>>>> _______| CRC 16(0xA975) Time Stamp(0013 . 460 692 888 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178019) Downstream 2.5(x1) TLP(315) Cpl Cpl(00:01010) Length(0)
>>>>> _______| RequesterID(003:00:0) Tag(10) CompleterID(002:00:0)
>> Status(UR)-BAD
>>>>> _______| BCM(0) Byte Cnt(124) Lwr Addr(0x76) LCRC(0x64BDF921)
>>>>> _______| Time Stamp(0013 . 460 692 904 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178020) Upstream 2.5(x1) TLP(1483) Msg Msg(01:10000)
>>>>> _______| Msg Routing(To RC) Length(0) RequesterID(003:00:0) Tag(31)
>>>>> _______| Message Code(ERR_FATAL) LCRC(0xCDA53E96)
>>>>> _______| Time Stamp(0013 . 460 693 184 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178021) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1482)
>>>>> _______| CRC 16(0xA771) Time Stamp(0013 . 460 693 208 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178023) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(314)
>>>>> _______| CRC 16(0x4A59) Time Stamp(0013 . 460 693 280 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178024) Upstream 2.5(x1) TLP(1484) Msg Msg(01:10000)
>>>>> _______| Msg Routing(To RC) Length(0) RequesterID(003:00:0) Tag(31)
>>>>> _______| Message Code(ERR_FATAL) LCRC(0x86D9ACB6)
>>>>> _______| Time Stamp(0013 . 460 693 312 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178025) Upstream 2.5(x1) DLLP ACK AckNak_Seq_Num(315)
>>>>> _______| CRC 16(0xEB42) Time Stamp(0013 . 460 693 408 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178026) Upstream 2.5(x1) TLP(1485) Msg Msg(01:10000)
>>>>> _______| Msg Routing(To RC) Length(0) RequesterID(003:00:0) Tag(31)
>>>>> _______| Message Code(ERR_FATAL) LCRC(0xC5120A31)
>>>>> _______| Time Stamp(0013 . 460 693 632 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178028) Upstream 2.5(x1) TLP(1486) Msg Msg(01:10000)
>>>>> _______| Msg Routing(To RC) Length(0) RequesterID(003:00:0) Tag(31)
>>>>> _______| Message Code(ERR_FATAL) LCRC(0x41499062)
>>>>> _______| Time Stamp(0013 . 460 693 792 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>> Packet(178029) Downstream 2.5(x1) DLLP ACK AckNak_Seq_Num(1486)
>>>>> _______| CRC 16(0x231F) Time Stamp(0013 . 460 694 704 s)
>>>>>
>> _______|__________________________________________________________________
>> _____
>>>>>
>>>>> --
>>>>> To unsubscribe from this list: send the line "unsubscribe netdev" in
>>>>> the body of a message to [email-masked]
>>>>> More majordomo info at  http://vger.kernel.org/majordomo-info.html
>>>>> .
>>>>>
>>>>
>>>> .
>>>>
>>>
>>> .
>>>
>
> .
>

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